Online customers simply want their order delivered intact and in good time, but too often the order fulfilment process is over-burdened with inefficiencies that waste time, money, and manpower.
With customers having higher expectations and holding more power, efficient order fulfilment is key to your brand reputation, profits and client retention.
Improvements to fulfilment accuracy, speed, and efficiency are valued beyond all others and the best fulfilment providers will be delivering all three, for order processing, that is streamlined and scalable to create extremely fast and resilient solutions as demand increases.
We link to over 50 of the most popular eCommerce platforms, with flexible courier options and premium software allowing you to grow every sales channel.
Our order management systems can consolidate orders and handle multiple tasks, from multiple sources, to handle a multitude of tasks including:
- Support offers and promotions
- Manage order processing
- Support customer service
- Enhance the customer relationship
Warehouse technology in fulfilment centres can coordinate activities, from managing inventory, and the put away/pick/pack functions, to streamlining workflows to maximise efficiencies.
We offer a range of courier options for you and your customers to choose from, including Royal Mail, DPD, Evri (Hermes), Yodel and DHL.
Predictable cost-effective pricing for Picking, Packaging and Shipping, with simple and swift integration with any marketplace and shopping cart, orders picked and shipped before 2pm and live order data and courier integration with tracking visibility.
Oriental Global Logistics (OGL) is the eCommerce subsidiary of Global Forwarding, with fulfilment centres in Hong Kong, New Jersey, and Heathrow for the super-efficient processing of inbound stock and returns.
VISIT the Oriental Global Logistics web site, or EMAIL OGL’s managing director, John Ruan, to learn more.
