Leveraging delivery in cost-of-living crisis
For every 100 online shopping carts, 70 will be abandoned, with 40 shoppers deciding that the quoted delivery cost was too high and another 11 not prepared to wait for…
Archive: eCommerce
eCommerce; making it personal
Personalisation of eCommerce shopping increases conversion rates by 10-15%, and with the receipt of their order the one time an online brand physically connects with customers, brands need to leverage…
eCommerce fulfilment made simple
Online customers simply want their order delivered intact and in good time, but too often the order fulfilment process is over-burdened with inefficiencies that waste time, money, and manpower. With…
Cracking the eCommerce cross-border conundrum
Over 60% of manufacturers and retailers are planning to, or are conducting cross-border eCommerce but with over 90% of them experiencing delays due to incorrect documentation, negative customer experiences may…
eCommerce; Using returns to increase customer loyalty
Over the last two years online retail returns have increased by 60% and with three-quarters of shoppers looking at the returns policy before making a purchase, providing shoppers with an…
Oriental Global Logistics; Paving the way for eCommerce success
With between 80% and 90% of eCommerce start-ups failing, it is clear that building a successful online business takes more than creating a brand, finding suppliers, building a site and…
Oriental Global Logistics; Nailing the eCommerce supply chain
As the UK moved to COVID lockdowns, shoppers swiftly made the switch online and searches for ‘local’ business websites surged up 42% on 2019 - and while nearly a fifth…
US post increase threat to eCommerce
Following changes to the Universal Postal Union (UPU) international postal rates UK eCommerce merchants and online retailers face big increases in shipping costs to the US next week. (more…)
Popular Posts
Global freight update
Some areas of global trade continue to experience extreme congestion, while other areas are operating…
Disruption and now surcharges at Felixstowe
With ongoing disruption continuing at Felixstowe, Maersk and OOCL have warned customers of delays, some…
Revised Border Operating Model released
The Government has released a comprehensive update to their Border Operating Model, detailing import and…