eCommerce; Using returns to increase customer loyalty
Over the last two years online retail returns have increased by 60% and with three-quarters of shoppers looking at the returns policy before making a purchase, providing shoppers with an…
Archive: eCommerce
Oriental Global Logistics; Paving the way for eCommerce success
With between 80% and 90% of eCommerce start-ups failing, it is clear that building a successful online business takes more than creating a brand, finding suppliers, building a site and…
Oriental Global Logistics; Nailing the eCommerce supply chain
As the UK moved to COVID lockdowns, shoppers swiftly made the switch online and searches for ‘local’ business websites surged up 42% on 2019 - and while nearly a fifth…
US post increase threat to eCommerce
Following changes to the Universal Postal Union (UPU) international postal rates UK eCommerce merchants and online retailers face big increases in shipping costs to the US next week. (more…)
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